Elevating Compliance and Retention at a Leading Children’s Hospital
Overview A leading children’s hospital in the southwestern United States faced the challenge of maintaining compliance while enhancing employee retention for a workforce of over 9,000 licensed healthcare professionals. To streamline processes and improve overall performance, the hospital turned to EverCheck by Propelus. By leveraging EverCheck’s innovative solutions, the hospital has transformed its compliance practices, optimized workforce management, and set a new standard for healthcare excellence. My biggest piece of advice I would give would be to spend the money and invest in the technology. Our investment into EverCheck has been a true game changer for us. In no way could we ever monitor 9,000 active licenses in the way that EverCheck is able to do that. This has allowed us to get back to doing things that truly matter and really support the children at our hospital. – HR Supervisor, Employee Records Challenge Managing compliance at scale is no easy task, particularly for a multi-facility healthcare organization with thousands of licenses and certifications to track. Beyond regulatory requirements, the hospital also needed to address the growing demand for a seamless employee experience to improve retention in a competitive job market. The hospital sought a comprehensive solution to: Simplify and automate license and certification tracking. Ensure audit readiness across departments. Enhance employee onboarding and engagement. Use data-driven insights to support retention strategies. The Propelus Solution: EverCheck The children’s hospital partnered with Propelus to implement EverCheck, a cutting-edge compliance management platform designed to reduce administrative burdens and improve organizational efficiency. Here’s how EverCheck addressed their needs: Automated Compliance Tracking EverCheck provided real-time visibility into the status of thousands of licenses, certifications, and registrations, eliminating manual tracking errors and ensuring that compliance deadlines were met without added stress. Actionable Workforce InsightsBy integrating EverCheck data with its internal systems, the hospital used dashboards to monitor trends in staff turnover and identify opportunities to enhance employee satisfaction. Proactive Audit Preparedness With EverCheck’s robust reporting capabilities, the hospital streamlined its preparation for audits, ensuring readiness for Joint Commission reviews. The platform’s features supported mock surveys, allowing cross-functional teams to identify and resolve potential gaps before official inspections. Seamless Onboarding Experience EverCheck played a vital role in simplifying the onboarding process, ensuring that new hires were compliant from day one. This not only reduced time-to-productivity but also created a positive experience for new employees, contributing to long-term retention. Key Takeaways for Healthcare Organizations Streamlined Compliance Processes With EverCheck, the hospital automated primary source verification and monitoring, significantly reducing administrative workload and improving accuracy. This efficiency allowed HR teams to focus on higher-value initiatives, enhancing overall productivity. Enhanced Employee Retention By simplifying compliance processes and improving onboarding experiences, the hospital created an environment where employees felt supported. These efforts contributed to a notable improvement in retention rates, particularly among hard-to-fill roles. Improved Audit Outcomes Regular mock surveys supported by EverCheck’s reporting tools ensured that the hospital consistently met or exceeded audit standards. These proactive measures maintained the hospital’s reputation for compliance excellence. Recognition for Excellence The hospital’s adoption of EverCheck helped secure prestigious designations, such as Magnet Recognition, and strengthened its position as an employer of choice in the healthcare sector. Why It Works The hospital’s success with EverCheck lies in the platform’s ability to align compliance management with broader workforce goals. The automation of complex processes reduces operational strain, while actionable insights empower leadership to make informed decisions that benefit both employees and patients. The Results Adopt Automation: Tools like EverCheck eliminate manual errors, streamline compliance, and free up time for strategic HR initiatives. Stay Audit-Ready: Proactive measures supported by advanced technology ensure that organizations are always prepared for regulatory surveys. Enhance the Employee Experience: Simplifying compliance and onboarding processes fosters a supportive workplace culture, boosting retention. Leverage Data for Decisions: Actionable insights from tools like EverCheck can inform strategies to improve operational efficiencies while ensuring compliance. Conclusion By integrating Propelus’s EverCheck platform into its operations, the leading children’s hospital has set a new benchmark for compliance and workforce performance in the healthcare industry. The partnership has not only ensured regulatory compliance but also improved employee satisfaction and organizational efficiency. Take the Next Step Discover how Propelus and EverCheck can help your healthcare organization achieve compliance excellence while empowering your workforce. Learn more about EverCheck at evercheck.com Download the case study
Heart Smarts: Equipping Professionals to Support Cardiovascular Health
February is American Heart Month—a time to raise awareness about heart health and cardiovascular diseases. It’s also a time to recognize the critical role healthcare professionals play in supporting cardiovascular health and interventions. Heart disease remains the leading cause of death in the U.S., making it essential for providers to stay up-to-date with the latest knowledge, skills, and credentials. 1 At Propelus, we help ensure they do. Through EverCheck, CE Broker and our Data Solutions, we equip healthcare organizations with the tools to maintain compliance, streamline credential management, and keep their teams focused on what matters most—patient care. The Credentials that Save Lives In a cardiovascular emergency, every second matters. Healthcare professionals must have up-to-date certifications to provide lifesaving cardiac care, and organizations need a reliable way to track and verify these credentials. EverCheck streamlines the process helping healthcare organizations ensure their teams are prepared. EverCheck and our Data Solutions verify and manage a wide range of cardiac care and resuscitation certifications, including: American Heart Association (AHA) Certifications: Advanced Cardiac Life Support (ACLS), Basic Life Support (BLS), Pediatric Advanced Life Support (PALS), Heartsaver® CPR AED, Pediatric Emergency Recognition and Stabilization (PEARS®) American Red Cross Certifications: Advanced Life Support (ALS), BLS, PALS Resuscitation Quality Improvement® (RQI) & HeartCode® Certifications: RQI Provider eCredential, ACLS HeartCode® eCard, BLS HeartCode® eCard Neonatal Resuscitation Program (NRP) Certifications: Advanced Provider, Instructor Renewal, and more By automating verification, EverCheck and our Data Solutions reduce administrative burdens and ensures healthcare professionals can deliver life-saving care with confidence. Advancing Heart Health Through Education Education is key to managing and treating heart disease. CE Broker makes it easy for healthcare professionals to access relevant continuing education (CE) courses that strengthen their knowledge and improve patient care. Some of the top cardiovascular health-related courses available through CE Broker include: Advanced Cardiovascular Life Support (ACLS) Understanding Heart Failure Emergency Cardiac Care Guidelines Evidence-Based Care for Patients with Acute Heart Failure Cardiovascular Nursing: Interventional Cardiology (Course availability may vary by state and profession.) In addition to providing essential CE courses, CE Broker’s Credential Tracker allows professionals to stay on top of their cardiac care and resuscitation certifications—like CPR, ACLS, BLS, and PALS—without the stress of manual tracking or missed renewal deadlines. The Propelus Commitment At Propelus, we know that credential verification and continuing education are vital components of delivering high-quality patient care. That’s why we make it easier for healthcare professionals and organizations to stay ahead, ensuring that heart health remains a priority. For Heart Month, we are taking it one step further—CE Broker will be donating a portion of proceeds from subscription purchases to the American Heart Association. This means that when healthcare professionals invest in their education and credential management, they are also contributing to heart health initiatives. The Wrap Up Heart Month is more than just a reminder—it’s a time to take action. By making credential management and continuing education seamless, EverCheck, CE Broker and Data Solutions empower healthcare professionals to provide the best possible care for patients. At Propelus, we are proud to equip healthcare professionals with tools to support cardiovascular health. By investing in education and credential management, we are working toward a future where heart disease is no longer the leading cause of death. Let’s work together to power professionals and champion heart health—today and every day. 1. National Center for Health Statistics. Multiple Cause of Death 2018–2022 on CDC WONDER Database. Accessed May 3, 2024. https://wonder.cdc.gov/mcd.html
Propelus Launches Groundbreaking Primary Source Verification API
JACKSONVILLE, Fla., May 14, 2024 – Propelus, a leader in dynamic workforce compliance solutions, is excited to unveil its latest innovation: the Propelus Primary Source Verification (PSV) API. This cutting-edge solution reinforces Propelus’ unwavering commitment to empowering healthcare organizations and professionals and their collective need for far greater connectivity, continuity, and real-time transparency across a broad and complex healthcare ecosystem. With the addition of the PSV API to Propelus’ offerings, customers have on-demand access to the most comprehensive, automated, and accurate primary source verified data–how, when, and where it is needed to ensure a more compliant, safer, and happier workforce in compliance management. “We are honored to help our healthcare partners solve complex workforce compliance problems through game-changing technologies. Our new PSV API simplifies workforce compliance and streamlines healthcare operations at scale, automating more than 4,800 different types of professional license, certification, registration, sanctions, exclusions, and more primary sources at scale to meet our complex healthcare ecosystem’s needs.” – Julie Walker, CEO at Propelus The Propelus PSV API drives workforce compliance effectiveness and efficiency by seamlessly delivering essential primary source data connecting established systems within Human Resources, Talent Acquisition, Medical Staffing Services, Compliance, Finance, and more. Propelus’ customers are thrilled by the addition and continued innovation, which perfectly complements their current workforce compliance offering as a faithful ally in elevating healthcare quality, safety, and outcomes. “The launch of the Propelus PSV API represents a significant milestone in our commitment to revolutionize workforce compliance management,” said John Barnes, Chief Product and Technology Officer at Propelus. “Our API provides unparalleled access to primary source verification data and privileged partner relationships that are powering unprecedented opportunities to streamline total workforce compliance with confidence.” The Propelus PSV API performs millions of primary source verifications daily, providing ongoing insights and an unrivaled workforce compliance management experience beyond keeping pace with regulatory changes, which is something Propelus is passionate about and is no easy feat for healthcare organizations. For more information about the Propelus PSV API and how it can revolutionize your workforce compliance management experience, visit propelus.com. About Propelus: As a leader in workforce compliance technology, Propelus is modernizing how healthcare professionals, their employers, regulators, and partners work better together. For over 20 years, Propelus solutions — CE Broker, EverCheck, and Immuware — have propelled the progress of millions of professionals by providing seamless compliance management throughout their career journey. Leveraging market-leading technology, essential data, and unparalleled strategic partnerships, we power critical compliance programs for a happier workforce, better operations, and safer communities. Learn why Propelus is trusted by 5+ million professionals: https://propelus.com/. Newswire Press Release